Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, delivery address, and payment details when you place an order.
- Account Information: Information you provide when creating an account, such as a username and password.
- Transaction Information: Details of the purchases you make, including order history and payment method.
- Browser and Device Information: IP address, browser type, device type, operating system, and usage data.
- Cookies: Information collected through cookies and similar tracking technologies.
How We Use Your Information
We use the information collected to:
- Process and fulfill your orders, including delivery and payment processing.
- Provide customer support and respond to your queries.
- Improve our website’s performance and user experience.
- Send promotional emails and updates about new products or offers (only if you opt-in).
- Comply with legal obligations and resolve disputes.
Sharing Your Information
We do not sell or rent your personal information. However, we may share it in the following cases:
- Service Providers: With trusted third-party vendors (e.g., payment gateways, delivery partners) to fulfill your orders.
- Legal Compliance: To comply with legal obligations, enforce our Terms of Service, or respond to valid legal requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
Data Retention
We retain your personal information only as long as necessary to provide you with our services, fulfill legal obligations, resolve disputes, or enforce our agreements.
Your Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to your data or ask us to correct inaccuracies.
- Deletion: You can request the deletion of your data, subject to legal or contractual restrictions.
- Opt-Out: You can opt out of promotional communications by clicking the “unsubscribe” link in our emails or contacting us.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality and user experience.
- Analyze website traffic and usage patterns.
- Deliver personalized content and ads.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, firewalls, and secure payment processing. However, no system is entirely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware of such data being collected, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the "Effective Date" updated.